Premordia, IndaGál, Tímea2021-11-262021-11-262021Network Intelligence Studies. -9 : 17 (2021), p. 69-83. -Netw. Intell. Stud. - 2344-17122344-1712http://hdl.handle.net/2437/325717Experience: What are the determining factors of service failure affecting behavioral intentions?folyóiratcikkopen access journalhttp://webpac.lib.unideb.hu:8082/ebib/CorvinaWeb?action=cclfind&resultview=long&ccltext=idno+BIBFORM098786TársadalomtudományokKözgazdaságtudományokhttps://seaopenresearch.eu/Journals/articles/NIS_17_8.pdfRomanian Foundation for Business Intelligence2021-12-04