Evaluating the service quality of BNI Manado automated teller machine (ATM) using importance and performance analysis (IPA)

Baroleh, Zefanya FernandoTumiwa, Johan Reineer2022-07-272022-07-272016Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi. -4 : 2 (2016), p. 363-371. -Jurnal EMBA: Jurnal riset Ekonomi, Manajemen, Bisnis dan Akuntansi. - 2303-11742303-1174http://hdl.handle.net/2437/336090Evaluating the service quality of BNI Manado automated teller machine (ATM) using importance and performance analysis (IPA)folyóiratcikkopen access journalhttps://ebib.lib.unideb.hu/ebib/CorvinaWeb?action=cclfind&resultview=long&ccltext=idno+BIBFORM102922TársadalomtudományokGazdálkodás- és szervezéstudományokhttps://ejournal.unsrat.ac.id/index.php/emba/article/view/13047/12632http://dx.doi.org/10.35794/emba.4.2.2016.130472022-08-18