In this thesis, I navigated the complex landscape of medical appointment scheduling, addressing the multifaceted challenges faced by healthcare institutions. I explored the repercussions of insignificant scheduling on patient care quality, highlighting the interconnectedness of resource allocation, technology integration, and data security in healthcare operations. The study underscored the urgent need for innovative and efficient appointment scheduling systems to reduce the negative consequences and enhance the delivery of patient care. Additionally, the thesis delved into the fast acceleration of telemedicine and robotics, recognizing their pivotal roles in transforming healthcare services. The insights gathered pave the way for a deeper understanding of the complexities surrounding appointment scheduling and offer important perspectives for future advancements in healthcare administration.