Who benefits from emotional labour?

dc.contributor.authorLazányi, Kornélia
dc.date.accessioned2021-06-28T11:17:02Z
dc.date.available2021-06-28T11:17:02Z
dc.date.issued2010-10-30
dc.description.abstractEmotional labour is an essential requisite in most professions. It is present wherever performance of work involves interactions with colleagues and/or customers. Emotional labour produces multiple positive consequences for organizations, such as constant performance by employees, uniform image, and regular, satisfied customers. Of all effects of emotional labour on individuals,literature discusses the negative ones mostly. This study is to demonstrate that emotional labour may as well have positive effects on individuals.en
dc.formatapplication/pdf
dc.identifier.citationApplied Studies in Agribusiness and Commerce, Vol. 4 No. 3-4 (2010) ,
dc.identifier.doihttps://doi.org/10.19041/APSTRACT/2010/3-4/11
dc.identifier.eissn1789-7874
dc.identifier.issn1789-221X
dc.identifier.issue3-4
dc.identifier.jatitleAPSTRACT
dc.identifier.jtitleApplied Studies in Agribusiness and Commerce
dc.identifier.urihttps://hdl.handle.net/2437/317963en
dc.identifier.volume4
dc.languageen
dc.relationhttps://ojs.lib.unideb.hu/apstract/article/view/7643
dc.rights.accessOpen Access
dc.rights.ownerUniversity of Debrecen, Faculty of Economics and Business, Hungary
dc.subjectemotional labouren
dc.subjectside-effectsen
dc.subjectpositive side-effectsen
dc.titleWho benefits from emotional labour?en
dc.typefolyóiratcikkhu
dc.typearticleen
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