impact of digitalization on the financial sector

dc.contributor.authorPóta, Cserne Panka
dc.contributor.authorBecsky-Nagy, Patrícia
dc.date.accessioned2023-02-20T13:47:38Z
dc.date.available2023-02-20T13:47:38Z
dc.date.issued2022-12-02
dc.description.abstractPresent-day consumer society increasingly satisfies its needs through digital channels, and financial products and services are no exceptions. The 4th industrial revolution is not only about the penetration of technology, but also the paradigm shift of business processes. The traditional members of the financial sector must adapt to the digitalized world to keep their positions in the market. The penetration of BigTech and FinTech companies influenced the expectations of consumers: customer experience became the main criteria of their decisions. In order to simplify and accelerate processes, banks use the methods of digitalization, and automatize the system to increase client satisfaction. In this article, we will introduce the three bank types based primarily on the usage of innovative technology, the extension and depth of the cooperation with FinTech companies, and the status of a bank’s internal digital transformation. Also, we will introduce the current status of the banking sector evidenced by our SWOT-analysis and mention some of the existing payment solutions. JEL Classification: G21, G23en
dc.formatapplication/pdf
dc.identifier.citationCompetitio, Vol. 21 No. 1-2 (2022) , 29-42
dc.identifier.doihttps://doi.org/10.21845/comp/2022/1-2/6
dc.identifier.eissn2939-7324
dc.identifier.issn1588-9645
dc.identifier.issue1-2
dc.identifier.jatitleCom
dc.identifier.jtitleCompetitio
dc.identifier.urihttps://hdl.handle.net/2437/345955en
dc.identifier.volume21
dc.languageen
dc.relationhttps://ojs.lib.unideb.hu/competitio/article/view/10892
dc.rights.accessOpen Access
dc.rights.ownerCserne Panka Póta, Patrícia Becsky-Nagy
dc.subjectdigitalization; financial services; FinTech; GAFAen
dc.titleimpact of digitalization on the financial sectoren
dc.typefolyóiratcikkhu
dc.typearticleen
Fájlok
Eredeti köteg (ORIGINAL bundle)
Megjelenítve 1 - 1 (Összesen 1)
Nincs kép
Név:
PDF (Angol)
Méret:
184.52 KB
Formátum:
Adobe Portable Document Format