Improved operation efficiency strengthens organizational quality in higher education

dc.contributor.authorLakatos, Péter Levente
dc.date.accessioned2026-01-14T12:09:33Z
dc.date.available2026-01-14T12:09:33Z
dc.date.issued2024-12-31
dc.description.abstractThis paper examines quality assurance as an effective tool for organizational development, reviewing the theories and history of quality management. After describing the theoretical foundations used in the USA, focusing on heavy industries, it discusses European models such as TQM, ISO and EFQM systems in more detail, then moves on to critical approaches, especially with regard to the applicability and effectiveness of quality assurance in education and higher education. The second half of this paper focuses specifically on quality assurance in higher education, in particular European standards, approaching it from the perspective of internationalisation. In this context, this paper addresses the issues of brain drain, digital campus, stakeholder involvement and student-centredness. Finally, the paper concludes that quality assurance in higher education is not only an essential but a necessary process as well, which can also be the most effective tool for organizational development.en
dc.formatapplication/pdf
dc.identifier.citationCompetitio, Vol. 23 No. 1-2 (2024) , 3-18
dc.identifier.doihttps://doi.org/10.21845/comp/2024/1-2/1
dc.identifier.eissn2939-7324
dc.identifier.issn1588-9645
dc.identifier.issue1-2
dc.identifier.jatitleCom
dc.identifier.jtitleCompetitio
dc.identifier.urihttps://hdl.handle.net/2437/402154
dc.identifier.volume23
dc.languageen
dc.relationhttps://ojs.lib.unideb.hu/competitio/article/view/13856
dc.rights.accessOpen Access
dc.rights.ownerPéter Levente Lakatos
dc.subjectqualityen
dc.subjectquality assuranceen
dc.subjectTQMen
dc.subjectinternationalizationen
dc.subjecthigher educationen
dc.titleImproved operation efficiency strengthens organizational quality in higher educationen
dc.typefolyóiratcikkhu
dc.typearticleen
dc.type.detailedidegen nyelvű folyóiratközlemény hazai lapbanhu
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