Learning Curve Based Sigma Level Determination in Interrupted Non-Production Processes

A tétel rövid nézete
dc.contributor.authorMolnár, Viktor
dc.contributor.authorMetszosy, Gabriella
dc.date.accessioned2020-09-11T07:17:05Z
dc.date.available2020-09-11T07:17:05Z
dc.date.issued2018-12-10
dc.description.abstractThe philosophy and methods of six sigma process development have been applied successfully since mid1980s, and the application of the six sigma concept in non-production processes has increased significantly in the last decade. In this paper processes that can be characterized by learning curves are modeled. The quality of such processes can be analyzed on the basis of the six sigma concept. In this paper two back office processes are analyzed. The processes are built up of simple repeated steps and incorporate some interruptions. The application of the model allows the calculation of the maximally permitted number of interruptions in the process if the preliminary determined norm is to be kept.en
dc.formatapplication/pdf
dc.identifier.citationInternational Journal of Engineering and Management Sciences, Vol. 3 No. 5 (2018) , 260-270
dc.identifier.doihttps://doi.org/10.21791/IJEMS.2018.5.26.
dc.identifier.eissn2498-700X
dc.identifier.issue5
dc.identifier.jtitleInternational Journal of Engineering and Management Sciences
dc.identifier.urihttps://hdl.handle.net/2437/295230en
dc.identifier.volume3
dc.languageen
dc.relationhttps://ojs.lib.unideb.hu/IJEMS/article/view/5137
dc.rights.accessOpen Access
dc.rights.ownerby the authors
dc.titleLearning Curve Based Sigma Level Determination in Interrupted Non-Production Processesen
dc.typefolyóiratcikkhu
dc.typearticleen
Fájlok
Eredeti köteg (ORIGINAL bundle)
Megjelenítve 1 - 1 (Összesen 1)
Nincs kép
Név:
pdf
Méret:
748.9 KB
Formátum:
Adobe Portable Document Format
Letöltés
Gyűjtemények
International Journal of Engineering and Management Sciences (DE-journals)