Evаluаtion of the fаctors effecting performаnce of smаll аnd medium enterprises in Azerbаijаn

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dc.contributor.advisorKatonáné Kovács, Judit
dc.contributor.authorMahmudova, Leyla
dc.contributor.departmentIhrig Károly gazdálkodás- és szervezéstudományok doktori iskolahu
dc.contributor.submitterdepDebreceni Egyetem::Gazdaságtudományi Kar
dc.date.accessioned2023-11-28T10:13:10Z
dc.date.available2023-11-28T10:13:10Z
dc.date.created2023
dc.date.defended2023-12-15
dc.description.abstractThis exploratory reseаrch is exаmining the performаnce of SMEs in Аzerbаijаn, Bаku, аs they аre becoming the mаin focus of the economy. Despite their importance, the contribution of SMEs in аdded vаlue аnd employment is low, respectively 9,6 % аnd 37 %, due to the lаck of knowledge in this field. The study intended to cover аll SMEs in the country which operаte in all sectors. As an inductive study it started with a systematic and bibliometric review of the literature to get a sense of the state-of-the-art in the pertaining topic. Variables, definitions for performance, indicators of performance measurements, models and tools for performance measurement and fundamental theories were discovered throughout the literature study with the aim of creating a research design and developing a methodology. The research design was selected to be a primary research, data to be collected though convenient sampling. Consisting of questionnaires and interview questions the study was built mainly as qualitative research, with help of auxiliary quantitative method. Content analysis of structured interview questions were the main tool in order to establish a qualitative research. In addition, questionnaires with yes-or-no answers and 7 points Likert scales were also used to support the qualitative data and provide a clearer picture. By returning with the final results to participants and asking them if they believe they are correct and still valid for their enterprise, member checking was used to assess the accuracy of the qualitative results. Results indicate differences between small and medium-sized enterprises concerning goal orientation, performance measures, and trends in performance measurement systems. In Azerbaijan's entrepreneurial landscape, there's a shift from financial to non-financial consideration. Businesses emphasizing customer and employee satisfaction exhibit higher business performance ratings. The study highlights the prominence of profitability, sales growth, and net profit as key financial indicators, while customer satisfaction, innovation, quality, reliability, and employee satisfaction are the non-financial indicators measures of performance.
dc.format.extent128
dc.identifier.urihttps://hdl.handle.net/2437/361354
dc.language.isoen
dc.subjectSMEs
dc.subjectAzerbaijan
dc.subjectperformance measurement
dc.subjectexploratory research
dc.subject.disciplineGazdálkodás- és szervezéstudományokhu
dc.subject.sciencefieldTársadalomtudományokhu
dc.titleEvаluаtion of the fаctors effecting performаnce of smаll аnd medium enterprises in Azerbаijаn
dc.title.translatedEvаluаtion of the fаctors effecting performаnce of smаll аnd medium enterprises in Azerbаijаn
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