Practice based course of Information Technology Service Management for BSc students

A tétel rövid nézete
dc.contributor.authorErdélyi, Krisztina
dc.date.accessioned2024-09-04T09:46:24Z
dc.date.available2024-09-04T09:46:24Z
dc.date.issued2010-12-01
dc.description.abstractCurrently IT systems are primarily observed as sets of services, for example finance services can be accessed via the Internet. The IT background of an enterprise has strategic importance in its activity, but it is also important, that IT helps the enterprise supporting course of business really from the background. To implement this kind of conception, IT Infrastructure Library (ITIL) provides practical advices. The paper describes the topic of an optional course which introduces BSc students to the subject of IT Service Management the way that it can be used as a practice supplement beside theory courses of IT Service Management.en
dc.formatapplication/pdf
dc.identifier.citationTeaching Mathematics and Computer Science, Vol. 8 No. 2 (2010) , 229-246
dc.identifier.doihttps://doi.org/10.5485/TMCS.2010.0250
dc.identifier.eissn2676-8364
dc.identifier.issn1589-7389
dc.identifier.issue2
dc.identifier.jatitleTeach. Math. Comp. Sci.
dc.identifier.jtitleTeaching Mathematics and Computer Science
dc.identifier.urihttps://hdl.handle.net/2437/379686
dc.identifier.volume8
dc.languageen
dc.relationhttps://ojs.lib.unideb.hu/tmcs/article/view/14876
dc.rights.accessOpen Access
dc.rights.ownerKrisztina Erdélyi
dc.subjectIT service managementen
dc.subjectmonitoringen
dc.subjectconfiguration managementen
dc.subjecteducationen
dc.titlePractice based course of Information Technology Service Management for BSc studentsen
dc.typefolyóiratcikkhu
dc.typearticleen
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Teaching Mathematics and Computer Science (DE-journals)