Mediation Effect of Technology Adaptation Capabilities Between the Relationship of Service Quality Attributes and Customer Satisfaction: An Investigation on Young Customers Perceptions Toward E-Commerce in China

Absztrakt
Leírás
Kulcsszavak
Forrás
IEEE Access. -11 (2023), p. 123904-123923. -IEEE Access. - 2169-3536. - 2169-3536