THE IMPACTS OF ADOPTING PERFORMANCE MEASUREMENT SYSTEMS (PMSS) ON THE PERFORMANCE OF THE JORDANIAN INDUSTRIAL ESTATES' COMPANIES

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dc.contributor.advisorT. Kiss, Judit
dc.contributor.authorOwais, Lubna Qais Anwer
dc.contributor.departmentIhrig Károly gazdálkodás- és szervezéstudományok doktori iskolahu
dc.contributor.submitterdepGazdaságtudományi Kar
dc.date.accessioned2025-05-29T08:25:00Z
dc.date.available2025-05-29T08:25:00Z
dc.date.defended2025-06-19
dc.date.issued2025
dc.description.abstractThe study aims to investigate the effects of Performance Measurement Systems (PMSs) on the performance of manufacturing companies within Jordanian industrial estates, addressing a significant gap in the literature. Data was collected from manufacturing companies in Jordan through questionnaires and analysed using the SmartPLS software. The findings indicate that Comprehensive PMSs (CPMSs), which are systems that employ a wide variety of broad financial and non-financial indicators delivering information covering various areas of firms’ operations and integrated with strategy across the firm, positively affect financial, non-financial, and overall performance, as well as organisational effectiveness. However, while CPMSs significantly impact employee empowerment, empowerment does not have a direct impact on organisational performance. Conversely, effective implementation of CPMSs leads to increased employee engagement, which in turn positively influences organisational performance. The study also identifies the degree to which some challenges are faced in PMS implementation as reported by companies. Such challenges include resource constraints and the need for adaptability in dynamic environments.
dc.format.extent130
dc.identifier.urihttps://hdl.handle.net/2437/390540
dc.language.isoen
dc.subjectPerformance Measurement Systems (PMSs)
dc.subjectOrganizational Performance
dc.subjectEmployee Empowerment
dc.subjectEmployee Engagement
dc.subjectImplementation Challenges
dc.subject.disciplineGazdálkodás- és szervezéstudományokhu
dc.subject.sciencefieldTársadalomtudományokhu
dc.titleTHE IMPACTS OF ADOPTING PERFORMANCE MEASUREMENT SYSTEMS (PMSS) ON THE PERFORMANCE OF THE JORDANIAN INDUSTRIAL ESTATES' COMPANIES
dc.title.translatedTHE IMPACTS OF ADOPTING PERFORMANCE MEASUREMENT SYSTEMS (PMSS) ON THE PERFORMANCE OF THE JORDANIAN INDUSTRIAL ESTATES' COMPANIES
dc.typePhD, doktori értekezéshu
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