The Role of Quality 4.0 in Business Process Management: a Bibliometric Study

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dc.contributor.authorKorir, Gerald
dc.contributor.authorBenedek, Petra
dc.date.accessioned2026-01-15T09:26:27Z
dc.date.available2026-01-15T09:26:27Z
dc.date.issued2025-10-06
dc.description.abstractQuality 4.0 builds on the principles of Industry 4.0 to improve quality management. Integrating Quality 4.0 into Business Process Management (BPM) examines how digital technologies enhance process efficiency and innovation. The main research question is how Quality 4.0 can be aligned with existing BPM frameworks and how the digital transformation of traditional quality management techniques facilitates efficiency. A bibliometric analysis was conducted using the Scopus database, employing keyword analysis, link mining techniques, and network mapping to identify research trends and gaps. The results show the main directions of research on integrating Quality 4.0 and BPM and highlight implementation barriers such as organizational resistance and the need for strategic alignment. The study also suggests directions for future investigation, including the development of standardized frameworks for evaluating digital BPM outcomes and exploring emerging debates around human-centric, sustainable, and resilient approaches reflected in Industry 5.0 and Quality 5.0.en
dc.description.abstractQuality 4.0 builds on the principles of Industry 4.0 to improve quality management. Integrating Quality 4.0 into Business Process Management (BPM) examines how digital technologies enhance process efficiency and innovation. The main research question is how Quality 4.0 can be aligned with existing BPM frameworks and how the digital transformation of traditional quality management techniques facilitates efficiency. A bibliometric analysis was conducted using the Scopus database, employing keyword analysis, link mining techniques, and network mapping to identify research trends and gaps. The results show the main directions of research on integrating Quality 4.0 and BPM and highlight implementation barriers such as organizational resistance and the need for strategic alignment. The study also suggests directions for future investigation, including the development of standardized frameworks for evaluating digital BPM outcomes and exploring emerging debates around human-centric, sustainable, and resilient approaches reflected in Industry 5.0 and Quality 5.0.hu
dc.formatapplication/pdf
dc.identifier.citationInternational Journal of Engineering and Management Sciences, Vol. 10 No. 4 (2025) , 37-56
dc.identifier.doihttps://doi.org/10.21791/IJEMS.2025.18
dc.identifier.eissn2498-700X
dc.identifier.issue4
dc.identifier.jtitleInternational Journal of Engineering and Management Sciences
dc.identifier.urihttps://hdl.handle.net/2437/402474
dc.identifier.volume10
dc.languageen
dc.relationhttps://ojs.lib.unideb.hu/IJEMS/article/view/15731
dc.rights.accessOpen Access
dc.rights.ownerGerald Korir, Dr. Petra Benedek
dc.subjectQuality 4.0en
dc.subjectQuality Managementen
dc.subjectBusiness Process Reengineeringen
dc.subjectBusiness Process Managementen
dc.subjectQuality 4.0hu
dc.subjectQuality Managementhu
dc.subjectBusiness Process Reengineeringhu
dc.subjectBusiness Process Managementhu
dc.titleThe Role of Quality 4.0 in Business Process Management: a Bibliometric Studyen
dc.typefolyóiratcikkhu
dc.typearticleen
dc.type.detailedidegen nyelvű folyóiratközlemény hazai lapbanhu
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International Journal of Engineering and Management Sciences (DE-journals)