Optimization of software requirement process: An integrated conceptual model of lean six sigma and requirement planning

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Providing quality requirements in Software Engineering is vital to ensure the product developed is able to deploy and function to meet the operational objectives. Software Requirement Engineering is the most complex process because it involves the integration of human, logics and process. Extracting or capturing what customers need and want is called Requirement Elicitation (RE) and it is the most crucial process in requirement engineering. If handled poorly, the cost of the failures would be very expensive. Most of the software projects that failed were due to poor requirements which occurred at RE phase. Thus, enhancing and optimizing the RE methods have been subject to a long research debate to ensure quality requirements are captured. Recently, Lean Six Sigma (LSS) had emerged as part of a continuous improvement in Software Development Life Cycles (SDLC). LSS is known for a systematic and structure business improvement successfully deployed in many fields of industry that contributes a significant gain not only in quality of products and services but also in operational costs and delivery. The objective of the research is to develop an integrated conceptual framework of LSS principles with Software Requirement Engineering methodology to optimize RE process. The article will produce conceptual framework as the comprehensive guidelines to capture quality software requirements.

Requirement Elicitation, Requirement Engineering, Lean Six Sigma, Requirement Elicitation Technique, DMAIC