Improving Emergency Call Accessibility via Location Technologies in Romania

A tétel rövid nézete
dc.contributor.authorBokor, Edita
dc.contributor.authorBotiș, Horia Răzvan
dc.contributor.authorSava Crețescu, Alina
dc.contributor.authorNen, Madlena
dc.contributor.authorCertan, Corina Daniela
dc.date.accessioned2026-01-15T09:26:27Z
dc.date.available2026-01-15T09:26:27Z
dc.date.issued2025-09-09
dc.description.abstractThis study examines Romania’s progress in emergency caller location technologies and accessibility between 2020 and 2024, within the broader European context. Applying a PRISMA-informed review methodology, it draws on official reports, academic sources, and EU regulatory data to evaluate the implementation of Advanced Mobile Location (AML), HTML5 geolocation, and the Apel 112 mobile application Romania was among the first EU countries to deploy AML and subsequent performance metrics indicate notable advancements in geolocation accuracy through hybrid handset- and network-based methods. However, despite these advancements, the adoption of the Apel 112 app has declined, raising concerns about user trust, public awareness, and accessibility. To assess system inclusiveness, this study applies the International Classification of Functioning, Disability and Health (ICF) framework. Findings reveal that persons with hearing, speech, and cognitive impairments continue to face substantial barriers due to the absence of real-time text (RTT), video relay services, and universally designed interfaces. These results support both hypotheses: Romania has strengthened its technical infrastructure for caller location (H1), yet persistent accessibility and interoperability limitations remain (H2). The study concludes that inclusive design, user education, and cross-platform compatibility must become priorities for emergency communication policy to ensure equitable access for all users .en
dc.description.abstractThis study examines Romania’s progress in emergency caller location technologies and accessibility between 2020 and 2024, within the broader European context. Applying a PRISMA-informed review methodology, it draws on official reports, academic sources, and EU regulatory data to evaluate the implementation of Advanced Mobile Location (AML), HTML5 geolocation, and the Apel 112 mobile application Romania was among the first EU countries to deploy AML and subsequent performance metrics indicate notable advancements in geolocation accuracy through hybrid handset- and network-based methods. However, despite these advancements, the adoption of the Apel 112 app has declined, raising concerns about user trust, public awareness, and accessibility. To assess system inclusiveness, this study applies the International Classification of Functioning, Disability and Health (ICF) framework. Findings reveal that persons with hearing, speech, and cognitive impairments continue to face substantial barriers due to the absence of real-time text (RTT), video relay services, and universally designed interfaces. These results support both hypotheses: Romania has strengthened its technical infrastructure for caller location (H1), yet persistent accessibility and interoperability limitations remain (H2). The study concludes that inclusive design, user education, and cross-platform compatibility must become priorities for emergency communication policy to ensure equitable access for all users .hu
dc.formatapplication/pdf
dc.identifier.citationInternational Journal of Engineering and Management Sciences, Vol. 10 No. 4 (2025) , 19-36
dc.identifier.doihttps://doi.org/10.21791/IJEMS.2025.16
dc.identifier.eissn2498-700X
dc.identifier.issue4
dc.identifier.jtitleInternational Journal of Engineering and Management Sciences
dc.identifier.urihttps://hdl.handle.net/2437/402475
dc.identifier.volume10
dc.languageen
dc.relationhttps://ojs.lib.unideb.hu/IJEMS/article/view/15757
dc.rights.accessOpen Access
dc.rights.ownerEdita Bokor, Horia Răzvan Botiș, Alina Sava, Madlena Nen, Corina Daniela Certan
dc.subjectEmergency Call Systemsen
dc.subjectLocation Technologiesen
dc.subjectAccessibilityen
dc.subjectAdvanced Mobile Location (AML)en
dc.subjectPRISMA Systematic Reviewen
dc.subjectInclusive Public Servicesen
dc.subjectDigital Interoperabilityen
dc.subjectEmergency Call Systemshu
dc.subjectLocation Technologieshu
dc.subjectAccessibilityhu
dc.subjectAdvanced Mobile Location (AML)hu
dc.subjectPRISMA Systematic Reviewhu
dc.subjectInclusive Public Serviceshu
dc.subjectDigital Interoperabilityhu
dc.titleImproving Emergency Call Accessibility via Location Technologies in Romaniaen
dc.typefolyóiratcikkhu
dc.typearticleen
dc.type.detailedidegen nyelvű folyóiratközlemény hazai lapbanhu
Fájlok
Eredeti köteg (ORIGINAL bundle)
Megjelenítve 1 - 1 (Összesen 1)
Nincs kép
Név:
PDF
Méret:
658.02 KB
Formátum:
Adobe Portable Document Format
Letöltés
Gyűjtemények
International Journal of Engineering and Management Sciences (DE-journals)