Our study deals with the topic of compulsive shopping. In parallel with the spread of the Internet and the consumer society, the proportion of compulsive shoppers is also increasing. In our research, our goal was to explore the shopping habits of compulsive shoppers and the characteristics of problematic shopping using qualitative methods. We included six subjects in our study, who were considered compulsive shoppers based on the Shopping Behavior Questionnaire (QABB), and we reached them using the snowball method. We divided the presentation of the results into two parts. First, we deal with the shopping habits of compulsive shoppers, and then we examine some characteristics of shopping addiction in their case. During the examination of problematic shopping, we divided the respondents into three groups regarding the occurrence of financial problems, distinguishing between attentive, relapsed and resigned members.